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Journal of Management Research and Analysis

Pay structure and organisational citizenship behaviour: A study of Telecom sector in India

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Article Type : Research Article

Author Details: Upasna Joshi Sethi*

Volume : 6

Issue : 1

Online ISSN : 2394-2770

Print ISSN : 2394-2762

Article First Page : 3

Article End Page : 8


Organizational Citizenship Behaviour (OCB) refers to willingly contributions at the work place that are not mentioned in the job roles and job responsibilities. Altruism and Courtesy are dimensions of OCB. Altruism is helping others selflessly at the work place and Courtesy is preventing interpersonal problems from occurring. The present study is focused on studying the salary as a determinant factor for altruism and Courtesy among the employees of telecom sector. Data completed by 650 employees working in various telecom companies of Punjab is considered for evaluation. The study shows that salary is positively related to Altruism and Courtesy where as Altruism and Courtesy has significant relation with one another.

Keywords: Organizational citizenship behaviour, Altruism, Courtesy, Salary.

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