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IP Indian Journal of Library Science and Information Technology

Total quality management in academic libraries

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Author Details : Gurjinder Singh, Ravi Kumar, Navdeep Kaur

Volume : 3, Issue : 1, Year : 2018

Article Page : 11-12

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Quality management is the basis for library management in general. The purpose of this paper is to present an overview of Total quality management (TQM) in academic libraries. This paper discusses the various aspects of total quality management like meaning, definition, etc. It also discusses the implementation of TQM in college libraries, its benefits, tools & technicians of TQM, its feature etc. The basic idea of TQM is commitment to continuous improvement.

Keywords: Library, Quality, Management, Total quality management.

Doi : 10.18231/2456-9623.2018.0003

How to cite : Singh G, Kumar R, Kaur N, Total quality management in academic libraries. IP Indian J Libr Sci Inf Technol 2018;3(1):11-12

Copyright © 2018 by author(s) and IP Indian J Libr Sci Inf Technol. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (CC BY 4.0) (